Política de envío

Delivery, delivery times and partners
8.1 Goods immediately available are delivered within maximum 10 working days after receipt of full payment. For specific and bespoke orders, including personalization of products, the delivery time is approximately 2 to 3 months after receipt of full payment. Should the delivery suffer some delay, JV informs the user in due time. In certain countries, JV delivers through its local partners and delivery times might be extended.
8.2 Delivery time is extended accordingly, should the delivery be affected by Acts of God, namely but without limitation strikes, confiscation, shortage, fire, floods, damage of machinery, riots or war. Should delivery be delayed for more than 6 weeks, user shall be entitled to withdraw from the contract without being entitled to any further compensation and/or damages.
8.3 JV delivers the goods through DHL or other courier services. Transport is insured at JV’s costs. Risk for destruction or deterioration of the goods passes to consumers domiciled in the European Union at the time of delivery to consumer or to a person representing him/her.
8.4 Should the ordered goods not be available, the advance payment is fully refunded by JV user.

Inspection and Warranty
9.1 User shall inform JV within 10 days after receipt of the goods about any defects in quality or quantity and shall return the defective goods describing the defects in detail, with its warranty card, copy of the invoice and original packaging to the following address using DHL, UPS or FedEx carrier: